Terms and conditions
The rental of vehicles by BluRent, sole proprietorship of Ivan Bigio, registered office and VAT number (hereinafter also referred to as the Lessor), is governed by these general rental conditions, by the rental agreement signed by the Customer and by the Privacy Policy (hereinafter collectively referred to as Contractual Documentation or Contract), viewed and/or provided to the Customer, who acknowledges having fully read and understood them.
The rental agreement is concluded between the Lessor and the Customer:
In any case, by signing the rental form, the Customer confirms that the data contained therein are correct and acknowledges having read and accepted the general rental conditions and the Privacy Policy.
Following the signing of the rental form, the Lessor undertakes to provide the Customer with a roadworthy and fully functioning vehicle, and the Customer undertakes to take care of the vehicle, use it and return it, within the terms and in the manner indicated in the rental form, in the same condition in which it was delivered, except for normal wear and tear. The agreement does not concern tourist packages or services, nor the organisation or arrangement of trips or holidays by the Lessor, with all related legal consequences.
The Customer is required to pay the Lessor:
The rental fee, which is determined by: type of vehicle; duration of vehicle use until its return; rate applied by the Lessor; request for vehicles insured with full and/or partial coverage for risks other than third-party liability insurance (RCA); agreement limiting liability for damages suffered or theft or fire of the vehicle; and any other specific request made by the Customer. The rental fee must be paid according to the methods and within the terms indicated in the Contractual Documentation or booking confirmation.
In any case, regardless of the selected rate, at the time of vehicle delivery the Customer is required to provide the Lessor with a security deposit, which shall remain deposited, pursuant to Article 1782 of the Italian Civil Code, for the entire duration of the agreement, as guarantee for the fulfilment of all contractual obligations, as well as for any damage resulting from the custody and/or use of the vehicle.
Alternatively, the Customer may authorize the Lessor, by signing a specific form attached to the rental agreement, to charge all costs indicated in the previous paragraph to a credit card in the Customer’s name.
Both the Customer and any driver authorized to drive the rented vehicle must comply with the identification and qualification requirements requested by the Lessor. In particular, each authorized driver undertakes to provide, in addition to the driving licence, an identity document showing the residential address, allowing the Lessor to make a copy of such documents.
Each authorized driver undertakes not to provide false information regarding personal details and the existence of the legal requirements for driving eligibility, and agrees to report any discrepancies compared to the information shown on the submitted documents.
The Customer and each authorized driver must meet the following requirements:
The Lessor reserves the right not to deliver the vehicle if discrepancies are found between the documentation provided by the Customer (or the authorized driver) and the statements made by them, or in the event that the Customer or the persons travelling with them behave in an inappropriate or prohibited manner.
The Customer undertakes to:
Any unauthorized or unlawful use of the vehicle in violation of the Contract and/or the law shall oblige the Customer to compensate for any resulting damages, jointly and severally with any other driver if applicable, and shall result in the loss of any limitation of liability, exposing the Customer to the related liabilities and claims.
The Lessor reserves the right to repossess the vehicle at any place and time in the event of violation of the provisions of this article.
In the event of a breakdown, the Customer must immediately notify the Lessor (and in any case within 24 hours), strictly following all instructions provided for the management of the breakdown. In any event, the Lessor shall not be required to reimburse repair costs caused by negligence, improper use, or lack of due care in the custody or use of the vehicle by the Customer, nor for repairs carried out without authorization.
The Customer undertakes to comply with all insurance policy conditions relating to the rented vehicle and referred to in the agreement.
In the event of damage to the vehicle covered wholly or partially by insurance, the Lessor reserves the right to retain the security deposit until compensation has been received from the insurance company and to seek reimbursement from the Customer for any unpaid compensation amounts, including any applicable deductible.
Should the Customer, through wilful misconduct or negligence, cause the loss of any insurance coverage, whether relating to motor liability insurance or any other policy, the Customer shall be personally liable for the damage suffered by the Lessor and, in any case, shall indemnify and hold the Lessor harmless from damages caused to third parties. The Lessor shall be entitled to retain the amounts due from the security deposit and, if this is insufficient, to request the Customer to pay the remaining balance for the greater damage suffered. In the event of circumstances attributable to the Customer, the Lessor shall also be entitled to compensation for the loss of rental income due to the vehicle being unavailable during repairs, calculated according to the daily rate in force at the time of the vehicle downtime.
In the event of attempted theft, theft or fire of the vehicle or of all or part of its equipment, the Customer undertakes to notify the Lessor in writing within 24 hours, report the event to the competent authorities and provide the Lessor with an official copy of the report together with the vehicle keys. Failure to do so shall make the Customer liable for any damage or loss resulting from failure to notify the Lessor, failure to file the report or failure to return the keys, whether relating to the vehicle itself or involving the Lessor or third parties.
In the event of a road accident, the Customer undertakes to:
Failing this, all responsibility shall remain with the Customer, including all expenses necessary to restore the vehicle to the same condition in which it was delivered.
At the time of vehicle collection, the Customer undertakes to declare the vehicle return terms (date and time), which must take place at the Lessor’s premises or branches during office opening hours, unless otherwise agreed and specified in the booking form.
Late return beyond the time indicated and declared by the Customer and stated in the signed agreement shall result in the payment of a penalty by the Customer, as specified in the price list available on the website www.blurentelba.it and in printed copy at the company premises.
In the event of early return of the vehicle before the agreed term, no refund shall be provided for the unused rental period.
The vehicle and any additional equipment must be returned by the Customer free of any goods or personal belongings, with the same amount of fuel indicated in the rental agreement and in the same maintenance condition in which they were delivered, except for normal wear and tear proportional to the rental duration and mileage travelled.
At the time of return, the Customer is required to jointly inspect the condition of the vehicle together with the Lessor, accepting and signing any discrepancies compared to what was indicated in the rental agreement at the beginning of the rental period. In the absence of a joint inspection, the Customer hereby authorizes the Lessor to charge any detected damages directly to the Customer’s payment card. Returning the vehicle after the agreed deadline shall entitle the Lessor to apply the penalties specified in the price list.
If, for any reason attributable to the Customer, during the rental period or as a consequence of events occurring during the rental, the rented vehicle is subject to administrative detention, civil or criminal seizure, or any other civil, criminal or administrative measure limiting its availability, the Customer shall be required to pay the Lessor, in addition to the daily rental rate in force at that time, a penalty of €60.00 per day (both until the release of the vehicle), as well as all expenses necessary to obtain the release or recovery of the vehicle.
For any dispute concerning the interpretation, validity or execution of this agreement, jurisdiction shall belong to the court of the place where the Lessor is domiciled.
Pursuant to Article 13 of Legislative Decree 196/2003 and subsequent amendments or additions, the Lessor informs the Customer that the data provided will be processed solely for purposes necessary for the execution of this agreement and the related obligations between the parties. Refusal to provide such data will make it impossible to rent the vehicle. Data processing may take place in paper and/or electronic form. The provided data may be accessed by the Lessor’s staff, staff of online booking management platforms, professional firms managing accounting services, banking institutions in the event of payments by bank transfer, public authorities in the case of traffic violations, insurance companies in the event of accidents, legal firms and/or other professionals appointed by the Lessor, as well as judicial and/or administrative authorities whenever necessary for the management of accidents or matters relating to the rental agreement.
Except as stated above, the data provided by the Customer shall not be disclosed to third parties. The Customer has the right at any time to obtain the updating, correction, integration or deletion of personal data.
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